HELP & FAQ

Soundsnap is a professional online sound library, featuring high-quality sound effects and loops from Hollywood sound designers and cutting edge music producers.

Check out our download pricing here. All sounds are free to browse and preview.

Anyone who needs sound effects can use Soundsnap. Our clientele includes everyone from Hollywood movie studios, to community theater directors, to iPhone app creators. Last year, more than 3 million people visited Soundsnap from all over the world.

Tasos Frantzolas started Soundsnap after a brief career in London's music industry. With a small team of 20 initial contributors, Tasos and a global community of sound enthusiasts grew Soundsnap from a small hobbyist site into the professional production resource it is today.

Soundsnap is headquartered in Nicosia, Cyprus, but we work with a global team of collaborators all over the world, everywhere from Seattle to London.

Yes, absolutely. You can use them in any commercial or non-commercial application (movies, music, theater, video games etc. etc). However, you cannot sell CDs with these sounds or re-sell them online as they are- but only as a part of your music, film, website, installation etc. Attribution is optional. You can read the full license here.

Soundsnap does not currently offer any social features. You can share links to individual sounds via Facebook and Twitter by using the buttons to the right of sound players.

First, register for an account. Then purchase a subscription here. You can search for sounds via the search bar at the top, browse by category or browse by tag. Once you find a sound you like, click the buttons to the right of the waveform preview to choose between MP3, WAV or AIFF.

To listen to a sound before downloading, click the play button to the left of the waveform. Previewing sounds does not affect your download count.

Soundsnap does not allow member uploads. Our library consists of content provided by professional contributors and libraries. If you have sounds you are interested in licensing, send inquiries to hello@soundsnap.com.

This depends on your browser's preferences. To select where each sound is saved, make a right click (or ctrl+click on a Mac). Choose "save target as" or "save link as" to select a location on your hard drive. You can also go to the 'Download History' section of 'My Account' and re-download sounds from there.

You have to first click on the login link at the top right of the page. Then click on 'request a password' send yourself a new password. The email you receive will contain a new password and your username.

1. First, login from the top of the front page
2. Click on 'Profile' on the top navigation menu
3. Then click on edit
4. At the middle of the page you have to enter your new password twice
5. Hit submit at the bottom of the page and you 're done

At the moment, you cannot change your username. But you can sign up for a new account with the username that you prefer.

Click on the "log-in" link at the top right of the page.The click on "request a new password" and you will be able to send yourself a new email with your password. If that still doesn't work, it probably means that you entered your email incorrectly in the first place. Try signing up again. There is also a small chance that you might find our email in your junk folder. If you 're still having trouble, please contact Support (click on the link at the bottom of the page).

There are some greedy people trying to scrape our database by using auto-download scripts. These "bots" (as they 're called), chew up bandwidth and slow down legitimate users. We know its annoying, but its the only way we can stop them for sure.

There are some known problems with certain cards and we 're working hard to solve them. In the meanwhile, please try using a different card or use Paypal- it takes 3 mins to create an account. Alternatively, email us at hello@soundsnap.com and we can send you an invoice to be paid via wire or check.

You can use any sounds you've downloaded indefinitely so long as the usage is in accordance with our licence. Annual Subscriptions last exactly one year from the date of the first download, and Monthly sounds renew every 30 days unless you decide to cancel.

Monthly and annual subscribers will have their card charged monthly or yearly, depending on the type of account.
Monthly accounts are charged at the time of purchase and then every 30 days from the date of first purchase. Annual accounts are charged at the time of purchase and then one calendar year from the date of first purchase.
You may cancel a Monthly or Annual subscription at any time from the billing settings page. Please note: if you have paid with PayPal and have a pending transaction for your account, the cancellation will take effect after the pending transaction has been processed.
5 sound packs are not time-based accounts, and they do not charge on a recurring basis.

You cannot change your billing information until after your subscription ends. In order to prevent your old info from being charged again, go to the Billing tab in your profile and switch Auto-renew to off. When your subscription reaches it's end, you will then be able to input new billing information under your user name.

Go to ‘My Account’ at the top right corner of any page, then choose ‘Billing’ from the dropdown. From the Billing page, you can view the details of your recurring subscription and cancel or reactivate it at any time by clicking the Automatic Renewal button. It’s as easy as flipping a switch!
Note that for PayPal recurring payments, any pending payments must be processed before a subscription is canceled completely.

Paypal has special rules that prevent German accounts from subscribing to recurring payments from other countries. We apologize for the inconvenience.
We are currently working on a technical solution to this issue. As an alternative, feel free to contact us at hello@soundsnap.com for alternate payment andpricing plans.

Head here to read all about our educational accounts.

To get your receipt you have to sign in and select 'Profile' from the top menu bar. Then click on the 'receipt' tab to find your receipt. Custom invoices can be requested by emailing hello@soundsnap.com

The vast majority of our sounds have been licensed from reputable contributors with extensive Hollywood and TV credits. After submission, our team listens to each sound making sure they don't infringe anyone's copyright.
Finally, because of the large volume of traffic on the website, it would be really hard to distribute a sound illegally. Our sounds are checked daily by members of the community that can inform us of any copyright infringement.

Yes. Any commercial use in film, TV, radio, web, games etc. is clearly permitted under our license. The only use that is not allowed is the commercial distribution (re-selling) of the sounds "as they are" on CDs, websites etc.

Absolutely not. That's against our Terms of Use and a violation of international copyright law.

The main homepage photo is from Pierre Gautier's about.me page: http://about.me/PierreGauthierSoundmixer
The lego photo for "Easy To Use" comes from Kristi of custombricks.net on flickr https://www.flickr.com/photos/custombricks/8031309731/
The "Unlimited downloads" photo comes courtesy of Carly Piersol of Piersol photography: http://www.carlypiersol.com/

If you are the rights holder for any image on the site and feel they have been improperly used, please contact us.