Is it 5 downloads every 60 days now?

Posts: 4
Joined: 2009-03-16

Hi. I joined a month ago and downloaded my 5 free sounds. I'm considering a subscription at some point, but until my project gets to the production phase I was looking forward to playing around with 5 more sound files a month. So here I am, today, a month after I 1st downloaded, and I see that I cannot. I see the following under my profile:

Membership: Free. You can download 5 sounds every 30 days.
Start Date: 2009-03-16 04:18. Your downloads will reset on 2009-05-16 01:44.
Downloads: 0 / 5

So, why is it a 2 month wait? is this a policy change?

Submitted by wolfshade on Fri, 2009-04-17 01:17. login or register to post comments

wolfshade

Posts: 4
Joined: 2009-03-16

I understand what I had

I understand what I had wrong, now. The key is this (from the e-mail):

"0/5 means that you have downloaded zero out of five downloads."

I was convinced, for no good reason, that it meant I had 0 remaining. So, in case anyone is confused by this topic, things work and were always working. Wolfshade is just a moron. Carry on, and be creative.

Oh, and Tasos is very nice and patient.

Fri, 2009-04-17 16:41 login or register to post comments

Tasos

Posts: 1084
Joined: 2007-07-02

You don't sound negative. I

You don't sound negative.

I have replied to your email.

Cheers.

Fri, 2009-04-17 16:22 login or register to post comments

wolfshade

Posts: 4
Joined: 2009-03-16

Mail sent. Again sorry to

Mail sent. Again sorry to sound negative, but somehow you seem to think that because I'm posting today means I downloaded today. The whole issue is that I downloaded last month and never got my 5 back for this month.

Fri, 2009-04-17 16:04 login or register to post comments

Tasos

Posts: 1084
Joined: 2007-07-02

Hey Wolf, It all sounds fine

Hey Wolf,

It all sounds fine from what you are saying. It all works as expected.

Email me if you have a problem!

Fri, 2009-04-17 15:30 login or register to post comments

wolfshade

Posts: 4
Joined: 2009-03-16

Yes, I posted on 4/17, but I

Yes, I posted on 4/17, but I downloaded my five files on the day I joined, which was 3/16. If I had downloaded 5 more files just now, then I agree that 5/16 would make perfect sense. But the fact is I still haven't been able to download anything since 3/16. Is there a log on your end with my downloaded files and times? That should confirm what I'm saying.

Sorry if my first post sounds negative, but I think I'm the victim of some sort of weird dating glitch.

Fri, 2009-04-17 15:16 login or register to post comments

Tasos

Posts: 1084
Joined: 2007-07-02

Hi there, It all seems

Hi there,

It all seems normal to me..!

Today its the 17th of April (04/17) and your downloads will reset in 30 days (05/16).

The download counter resets in 30 days from your first download, not from the day you signed up. I thought that was more fair.

Download a sound and the 30 day countdown will begin.

Enjoy!

Fri, 2009-04-17 11:10 login or register to post comments