Download Issues

Apparently from reading other posts my browser is causing download issues. Everytime I click on a file it plays it and does not give me a chance to download it. I have fixed that issue but I have used up all 5 downloads and have nothing on my computer can you help please.



Hi there, Sorry about

Hi there,

Sorry about that.

Didn't you get a warning message before downloading?



I am having similar

I am having similar troubles. I just joined, clicked on the same sound 5 times trying to figure out how to download it, never got anything, but now it says I've reached my 5 download limit. I was using Firefox on a Mac.

Thanks,

Ariel.



We have done extensive

We have done extensive testing and we haven't found any bugs relating to downloading.

Let me know if the tricks below worked for you.



Hi there, Apologies about

Hi there,

Apologies about this. We are looking into this.

Meanwhile, could you provide more info: what browser and version are you using?
Everyone on IE?

Also, please try a different browser or try re-launching the one you 're using.

I have restarted your downloads for testing purposes.

Thnx!



I am also experiencing this

I am also experiencing this problem. Could someone respond in this thread a way to fix the problem so that I and all other people getting this will know what to do?



Me too i have that

Me too i have that problem... I dont know were are the sounds



thank you for the help The

thank you for the help The Soundsnap team, : )



I am having the same problem

I am having the same problem as fthrll I had downloaded 2 files and today I downloaded 1 more now it says I have 5/5.. must be some new math lol
help please my powerpoint assignment is due soon!!!
thank you

great site and love the sounds



Thanks. That is actually

Thanks. That is actually what I did - listened to the samples by left clicking and just downloaded 3 by right clicking and saving target as.
Just must have been a glitch.
Thanks anyhow. Three's better than none.



No, the length is

No, the length is irrelevant.

You probably started a download and stopped it or auditioned it without saving it.

In the future, make a right click on the download icon (mp3 or wav) and select 'save target as'.

Hope that helps.