Downloads problem

i have been waiting for a while for my downloads to reset...
and nothing...when it comes to the reset date it just writes another date
instead of reseting the downloads...
how can i fix this?



Hello Mmistery, I had a look

Hello Mmistery,

I had a look at your account and it says:

'Your downloads will reset on 2010-01-20 16:18'

I hope its clear.

Thanks.



My problem is: Membership:

My problem is:

Membership: Free. You can download 5 sounds every 30 days.
Start Date: 2008-12-08 17:22. Your downloads will reset on 2009-12-21 16:17.
Downloads: 5 / 5

But it is already 17:00!

HELP!!!



Hi Margaret, Don't you see

Hi Margaret,

Don't you see an orange little player on the left part of each sound?
Its under the waveform.

If you don't see it, you have to install Flash on your computer.

Cheers.



What do you mean, 'Use the

What do you mean, 'Use the player to the left and the download won't count'? All I see is MP3 and WAV.



Hello Jerry, Please have a

Hello Jerry,

Please have a look at our Help/ Faqs to solve your problem.
I have reset your downloads for now.

Cheers.



I'm a newbie and I

I'm a newbie and I downloaded two sounds. They went to iTunes who apparently lost them. They can't find them, and I can't either. My Firefox browser is supposed to send all downloads to a specific directory on my c drive, so I don't know how iTunes even managed to override my preferences. Do you have any experience with this? Can I get credit for my two lost songs?



haha :D im sorry for that

haha :D im sorry for that :D
i just din't get it :D ... thx m8 :)



Please read my last comment

Please read my last comment again... carefully.



it says i can download 5

it says i can download 5 sounds every 30 days...
so... Start Date: 2009-05-04 20:41. Your downloads will reset on 2009-09-07 22:33. and i still have 0/5 downloads...



Your downloads have been

Your downloads have been reset.

0/5 means you have done zero out of five downloads.

Cheers.